Effective date: June 2025
Welcome to use the PHMS App (hereinafter referred to as "this App")! We attach great importance to your privacy protection. This Privacy Policy is intended to explain to you how we collect, use, store, share, transfer and publicly disclose your personal information and health data during the use of this App, as well as your rights. Please read and understand the entire content of this Privacy Policy carefully before using this App. If you use this App, it is deemed that you have fully understood and agreed to all the contents of this Privacy Policy.
1.The personal registration information you provide in accordance with CONTEC's requirements when you register for an account with CONTEC ;
2.When you use CONTEC's network services or visit CONTEC's platform web pages, CONTEC automatically receives and records information on your browser and computer, including but not limited to your IP address, browser type, language used, access date and time, software and hardware feature information, and web page records you request;
3. User personal data obtained by CONTEC from business partners through legal means.
You understand and agree that the following information is not subject to this Privacy Policy:
1. The keyword information you enter when using the search service provided by our platform;
2. The information and data collected by CONTEC that you publish on CONTEC, including but not limited to participation in activities, transaction information and evaluation details;
3. Any violation of laws or regulations or CONTEC's rules and any measures CONTEC has taken against you.
This App connects to the devices developed and produced by our company via Bluetooth to collect your health monitoring data. Whether you choose to log in to use the cloud service function of this App, or choose not to log in and only view data records locally, we will obtain these health data during the Bluetooth connection process.
When you choose to log in to this App to use the function of uploading data to the server and obtaining analysis reports, we will collect your registration information, including but not limited to the mobile phone number, email address, created username and password you actively provide. At the same time, during the login process, we may collect your device information, such as device model, to ensure the security of account login and identify the user.
We only collect information necessary to realize product functions based on the principles of legality, legitimacy and necessity.
Information you actively provide when using our services
1. The information you filled in when registering your account, such as mobile phone number, email address, gender, height, weight, date of birth, and ID card;
2. Information you upload when using the app, such as your profile picture, name, gender, height, weight, weight goal, exercise goal, exercise days, activity time, date of birth, email, and health data;
3. Information you submit in your feedback;
Some of our services may require you to provide specific personal sensitive information to achieve specific functions. If you choose not to provide such information, you may not be able to use specific functions in the service normally, but it will not affect your use of other functions in the service. If you actively provide your personal sensitive information, it means that you agree that we will process your personal sensitive information for the purposes and methods described in this policy.
Information we obtain when you use the Services
1. Device information, such as whether the device supports BLE Bluetooth;
2. Software information, such as software version number. We will collect information about the mobile applications and other software you use to ensure the security of the operating environment or to provide services;
3. Log information, such as abnormal log information of this product;
4. Location information,for Bluetooth communication.
For the health data you upload to the server after logging in, we will use the analysis software on the server to analyze and process the data and generate health analysis reports. These reports are only used to provide you with personalized health status analysis and suggestions to help you better understand your own health status. We will not use this data for other commercial purposes unrelated to the health services of this App.
For data records that are viewed locally without logging in, these data are only stored locally on your device for you to view your personal health data records at any time. We will not transfer local data to external servers or use it for other external purposes without your authorization.
This App will provide services to connect to Apple's health component HealthKit and read and write data. We promises:
1. The data collected by HealthKit will not be used for advertising, or sold to advertising platforms, data agents or information dealers;
2. Without the user's explicit permission, we will not display any data collected by HealthKit to third parties. Even if the user allows, the data will only be displayed to third parties that provide health or fitness services.
3. For the data collected by HealthKit, we will conduct medical research and technical analysis on the entire database without disclosing the privacy of individual users.
( IV ) Description
1. We will not provide, sell, rent, share or trade your personal information to any unrelated third party unless we obtain your prior permission, or the third party and CONTEC (including its affiliates) provide services to you individually or jointly, and after the service ends, it will be prohibited from accessing all such information that it previously had access to.
2. We also does not allow any third party to collect, edit, sell or disseminate your personal information for free by any means. If any user of CONTEC's platform engages in the above activities, once discovered, CONTEC has the right to immediately terminate the service agreement with the user.
3. For the purpose of serving users, we may use your personal information to provide you with information that interests you, including but not limited to sending you product and service information, or sharing information with CONTEC's partners so that they can send you information about their products and services (the latter requires your prior consent).
We will store the health data and related analysis reports uploaded to the server after you log in in a secure server environment. We adopt security measures that meet industry standards, including but not limited to data encryption, access control, regular backup, etc., to ensure the security and integrity of the data. The data storage period will be retained in accordance with the requirements of relevant laws and regulations and the need to provide you with services. When you cancel your account or request to delete relevant data, we will handle it in accordance with the relevant procedures and delete your personal data within the scope permitted by laws and regulations.
Local data is stored in your mobile device, and the storage period depends on your operations and settings on the device. You can choose to delete the locally stored health data records on your device at any time.
We will not proactively share your personal information and health data with third parties unless:
1.Obtain your explicit consent: Before sharing your personal information and health data, we will ask for your consent through pop-up windows, confirmation pages, etc.
2.Based on the requirements of laws and regulations: When laws and regulations require us to provide your personal information and health data to specific institutions (such as judicial organs, administrative organs, etc.), we will provide it in accordance with the law.
3.To provide necessary services: In order to provide you with the services of this App, it may be necessary to share necessary data with affiliated companies and partners (such as server providers, technical support service providers, etc.). We will sign strict confidentiality agreements with these third parties, requiring them to process data in accordance with our requirements, not to use the data for any other purpose, and to supervise their data processing activities.
We will not transfer your personal information and health data to any third party unless we obtain your explicit consent or in accordance with mandatory provisions of laws and regulations. In the event of mergers, acquisitions, asset transfers and other transactions involving the transfer of personal information and health data, we will require the new company or organization that holds your personal information and health data to continue to comply with this Privacy Policy, otherwise we will require the company or organization to re-ask your authorization and consent.
We will only publicly disclose your personal information and health data in the following circumstances:
1. Obtain your explicit consent: Before public disclosure, we will inform you of the content, purpose, method, etc. of the information to be disclosed in a clear and reasonable manner and obtain your consent.
2. In accordance with the requirements of laws and regulations: When laws and regulations require us to disclose relevant information publicly, we will disclose it in accordance with the law.
We will use the following permissions with your permission
1. Location permission, used to ensure that this product can normally search for Bluetooth health devices and obtain health data;
2. Nearby device access permissions are used to ensure that this product can normally turn on the Bluetooth switch, search for Bluetooth health devices, and obtain health data on high-version Android devices;
3. Camera permissions, used for avatar settings and QR code scanning;
4. Floating window permission, used for normal display of global prompt box, such as remote login prompt;
5. Permission to install applications within the application, for the upgrade of this product;
6. Bluetooth permission, used to connect to health devices such as blood sugar and body temperature to obtain health data;
7. The app will automatically start after exiting. When bound to a smartwatch, this product supports real-time monitoring of changes in blood oxygen concentration during sleep by exiting the app or starting background services in the background. When the blood oxygen concentration is too high or too low, this product will wake up the user by sending notifications and playing reminder sounds to avoid prolonged hypoxia. The user can understand the reason for the prompt by checking the notification and can quickly start the product by clicking on the notification.
1. If you do not refuse to accept cookies, this App will set or access cookies on your computer.
our platform that rely on cookies . Our company uses cookies to provide you with more thoughtful and personalized services, including promotional services.
2. You have the right to choose to accept or refuse to accept cookies. You can refuse to accept cookies by modifying your browser settings. However, if you choose to refuse to accept cookies, you may not be able to log in or use CONTEC's network services or functions that rely on cookies.
3. This policy will apply to the information obtained through the cookies set by this App .
You have the right to access your personal information and health data stored in this App. You can query and access your personal information and health data through the relevant function settings page in this App or contact our customer service. If you find that the personal information and health data we collect and store are incorrect or incomplete, you can make a request to us for correction or supplement through the above methods, and we will handle it in a timely manner after verification.
You can ask us to delete your personal information and health data in the following circumstances:
1. The purpose of data processing has been achieved, cannot be achieved, or is no longer necessary to achieve the purpose of processing;
2. You withdraw your consent;
3. We process your personal information and health data in violation of laws, administrative regulations or agreements;
4. You no longer use this App and request to delete the relevant data. After we receive your deletion request, we will process it within the period prescribed by laws and regulations and inform you of the results. However, please note that according to the requirements of laws and regulations, some data may need to be retained for a certain period of time and cannot be deleted immediately.
After we receive your deletion request, we will process it within the period specified by laws and regulations and inform you of the results. However, please note that according to the requirements of laws and regulations, some data may need to be retained for a certain period of time and cannot be deleted immediately.
You can withdraw your consent to the collection, use, and sharing of personal information and health data by this App at any time through the settings function in this App or by contacting our customer service. After withdrawing your consent, we will stop the data processing activities based on such consent, but it will not affect the validity of the data processing activities that have been carried out before the withdrawal.
You have the right to log out of your account in this App. You can log out at https://newm.contec365.com/user/mlogoff
page to apply for account cancellation. After canceling your account, we will delete the personal information and health data related to your account, except for data that needs to be retained according to laws and regulations. Account cancellation is an irreversible operation, so please consider it carefully.
We have taken a series of technical and management measures to protect the security of your personal information and health data:
1. Data encryption: We encrypt the personal information and health data that is transmitted and stored to prevent the data from being stolen or tampered with during transmission and storage.
2. Access control: We have established a strict access control mechanism. Only authorized personnel can access your personal information and health data, and access behavior will be strictly monitored and audited.
3. Security vulnerability repair: We regularly conduct security checks and vulnerability scans on the system to promptly discover and repair possible security vulnerabilities to ensure the security of the system.
4. Employee training: We provide strict confidentiality training to employees involved in the processing of personal information and health data, requiring them to comply with confidentiality obligations and ensure data security. Although we have taken the above security measures, please note that due to technical limitations and various possible malicious means, in the Internet industry, even if we do our best to strengthen security measures, it is impossible to always guarantee 100% security of information. You need to understand that when you access our services, the systems and communication networks used may have problems due to factors beyond our control. In the event of security incidents such as personal information and health data leakage, we will immediately activate the emergency plan, take remedial measures, and promptly inform you of the relevant circumstances of the security incident in accordance with the requirements of laws and regulations.
Although we have taken the above security measures, please note that due to technical limitations and various possible malicious means, in the Internet industry, even if we do our best to strengthen security measures, it is impossible to always guarantee 100% security of information. You need to understand that when you access our services, the systems and communication networks you use may have problems due to factors beyond our control. If a security incident such as the leakage of personal information and health data occurs, we will immediately activate the emergency plan, take remedial measures, and promptly inform you of the relevant situation of the security incident in accordance with the requirements of laws and regulations.
This App is mainly intended for adults. We will not knowingly collect personal information and health data of minors. If you are a minor, it is recommended that you use this App under the guidance of your parents or guardians and obtain the consent of your parents or guardians before use. If we find that we have collected personal information and health data of minors, we will delete the relevant data as soon as possible.
We may update this Privacy Policy based on changes in laws and regulations, business development, or user needs. The updated Privacy Policy will be posted in a prominent location within this App, and you will be reminded by pop-ups, notifications, etc. If you continue to use this App after the Privacy Policy is updated, it will be deemed that you have fully understood and agreed to the updated Privacy Policy. If you do not agree to the updated Privacy Policy, you can stop using this App and cancel your account or delete relevant data in accordance with the provisions of this Privacy Policy.
CONTEC Medical Systems Co., Ltd.
No. 112, Qinhuang West Street, Qinhuangdao, Hebei Province, China